Getting Started
Quick start guide
Get up and running in minutes with our quick start guide. Create your account, get API keys, and make your first payment.
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Resources
Stixpay resources
Integration guides, API documentation, support, and FAQ. Everything to integrate the gateway, complete KYB, and manage your dashboard.
Integration Guides
Step-by-step integration guides
Comprehensive guides to help you integrate payments into your application. From basic setup to advanced features,
we've got you covered with step-by-step instructions and code examples.
View API docs →
Gateway Integration
Payment gateway setup
Learn how to integrate our payment gateway for direct card payments. Complete guide with code examples and best practices.
View guide →
Webhooks
Webhook integration
Set up webhooks to receive real-time payment notifications. Learn how to verify signatures and handle events securely.
View guide →Blog
Latest updates and insights
Payment best practices
Stixpay guides
Learn best practices for accepting payments online. From security to user experience, discover how to optimize your payment flow for maximum conversion.
Read article →Understanding reconciliation
Stixpay reconciliation
Everything you need to know about payment reconciliation. How it works, why it matters, and how our automatic reconciliation keeps your balances accurate.
Read article →Support Center
Get help when you need it
Our support team is here to help. Contact us via email, chat, or phone for assistance with integration,
troubleshooting, or any questions about our platform.
Contact support →
Documentation
Self-service support
Browse our comprehensive documentation for answers to common questions and detailed guides.
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Email Support
Email us
Send us an email and we'll get back to you within 24 hours. For urgent issues, use our priority support.
[email protected] →
Live Chat
Chat with us
Get instant help from our support team via live chat. Available during business hours for quick assistance.
Start chat →System Status
Platform status and uptime
All Systems Operational
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Current Status
APIOperational✓
Payment GatewayOperational✓
WebhooksOperational✓
DashboardOperational✓
Uptime: 99.9% (last 30 days)
Status Page
Monitor the status of our platform in real-time. Get notified of incidents, maintenance windows, and service updates. Subscribe to status updates via email or RSS.
View status page →FAQ
Frequently asked questions
How do I get started?
Sign up for an account, complete KYB verification, and get your API keys. Then follow our integration guides to start accepting payments. The whole process takes just a few minutes.
What payment methods do you support?
We support credit and debit cards through our AltaPay gateway integration.
How does reconciliation work?
Transactions are automatically reconciled multiple times daily. We match gateway transactions with our internal records and update balances in real-time. You can view reconciliation details in your dashboard.
What are hold periods and reserves?
Hold periods and reserves help protect merchants from chargebacks and disputes. Funds can be held for a configurable period or a percentage can be reserved. Both are automatically released when periods expire.