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Privacy Policy

Last updated: March 1, 2026

KALYXIO, operating the Stixpay platform, is committed to protecting your privacy. This Policy explains how we collect, use, and safeguard your personal data in compliance with the GDPR (EU Regulation 2016/679) and French data protection law.

1. Data Controller

KALYXIO, SASU - Société par actions simplifiée unipersonnelle, 195 RUE PIERRE ET MARIE CURIE, 27310 BOURG-ACHARD, France. SIREN: 999 024 862.

2. Data We Collect

We collect data necessary to provide our services:

Account data: email, name, password (hashed).
Payment data: transaction amounts, payment method type (not full card numbers—handled by our PCI-compliant partners).
Usage data: IP address, browser type, pages visited, for security and analytics.
KYB/KYC data: identity documents and business information when required for merchant verification.

3. Legal Basis & Purposes

We process your data on the following legal bases:

Contract: to provide the services you request (payments, wallet, shop).
Legal obligation: anti-money laundering, tax, and regulatory compliance.
Legitimate interest: fraud prevention, security, and improving our services.

4. Data Retention

We retain your data for as long as your account is active and for the periods required by law (e.g. 5 years for payment records under French regulations).

5. Your Rights (GDPR)

You have the right to:

Access your personal data.
Rectify inaccurate data.
Erasure ("right to be forgotten") where applicable.
Restrict processing.
Data portability.
Object to processing based on legitimate interests.
Withdraw consent at any time.
Lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr.

To exercise these rights, contact us at the address below.

6. Cookies

We use essential cookies for session management and security. See our Cookie Policy for details.

7. Data Transfers

Your data is stored within the European Union. Where we use processors outside the EU, we ensure adequate safeguards (standard contractual clauses, adequacy decisions).

8. Contact

KALYXIO, 195 RUE PIERRE ET MARIE CURIE, 27310 BOURG-ACHARD, France.