← For customers

Getting started as a customer

A clear path from first login to paying at merchants — without juggling separate accounts for every shop.

StixPay is a multi-merchant payment layer. Merchants use it to accept payments; you use it as your verified customer identity across those merchants and the providers behind them.

Step 1

Open or sign in to your account

You can reach your customer space from Sign in, or during checkout when a merchant offers StixPay. One email, one password — used wherever that merchant (and others on the network) accept you.

Step 2

Complete customer KYC once

Identity checks are required for regulated payments and on-ramp. With StixPay, you complete one customer KYC that applies across connected providers — instead of uploading the same documents for every brand or every rail.

Learn more about KYC →

Step 3

Pay at merchants on the network

Once approved, checkout and top-up flows can reuse your verified profile. You still choose how to pay (card, bank, on-ramp…) based on what each merchant enables — but you should not restart a full KYC for every new shop on StixPay.

Paying at merchants →

Next step

Sign in